Archives For Web 2.0

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I was watching football recently and was struck by something I’ve seen a thousand times, but it jumped out at me. I realized how far back the running back lines up behind the quarterback.

The running back is usually 5 to 7 yards deep from the line of scrimmage. It occurred to me that if he was directly behind the quarterback or the offensive line, he would have no momentum to run forward, but with his placement on the field, he has a chance to build up his speed and gain momentum.

Momentum is a priceless thing – in leadership, it’s essential.

Momentum is something that every leader longs for, but unfortunately, most don’t know how to create it or sustain it once it occurs. I was at Catalyst One Day awhile ago and got to hear Andy Stanley and Craig Groeschel speak on the power of momentum.

Here are some of their thoughts from Andy Stanely‘s opening talk:

  • Businesses immediately respond when momentum decreases, but for some reason the church will ignore momentum declines for years as long as the bills are being paid.
  • Momentum is always disruptive, so it scares some churches.
  • Momentum is all about moving forward, which is why leaders like momentum.
  • If you lack momentum and you don’t understand these principles, you are one dumb decision away from losing it all.

Three components of sustained momentum:

New – Anything new, negative or positive, triggers momentum…

Organizational momentum is often triggered by one of these three things:

  • New leadership
  • New direction
  • New product

New doesn’t guarantee sustained momentum, but new is an essential trigger for momentum.

Improved – The new must be a noticeable improvement over the old.

Improving – Momentum is sustained through continuous improvement.  This improvement must be continually evaluated.

So pastor, what are you doing to start and sustain momentum? How much of momentum do you think comes about from the God-factor? How much does the leader help create? How much would you say are the work of us partnering with the Holy Spirit?

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You may not know this about me, but there are many people who will remember that I have signed numerous emails, cards, and even my books when someone asks me to sign them with the tagline:

“Keep Pressing On!”

Life is tough. I mean really hard. There are days I don’t want to get out of bed, but I’m driven by the Holy Spirit inside me that has called me and given me a purpose to live. This is where my drive and ambition come from – God. I remember someone once said, “Showing up is 98% of anything. Hard work pays off.”

I press on toward the goal to win the prize for which God has called me heavenward in Christ Jesus. – Philippians 3:14

So whatever you’re going through, know that I know it’s rough. I know it hurts. I know life isn’t fair. I know life can sometimes seem upside-down. Better yet: God knows – He sees. He hears. He cares. So, get up anyway. Press on anyway. Love anyway. God is worth it. He’s worth it all.

Think of all the hostitlity He endured from sinful people; then you won’t become weary and give up. – Hebrews 12:3

 

Best days

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So, you made it through the big weekend. Now the real work begins! Now you focus on turning those first-time guests into second time guests. This is where your assimilation process kicks in. I wrote about my process here. I also wrote about taking care of and thanking your volunteers and staff here.

Now would be a good time to run Facebook and Instagram ads promoting your new series that either just kicked off or kicks off this coming Sunday. Encourage your people to invite. Post plenty of sharable content on Twitter, Facebook and Instagram. Encourage your people to share the media and invite their friends, family, neighbors and co-workers.

So, let’s review! Here’s what jumped out at me from my contacts and friends in churches around North America:

  1. Songs of the season: “Death Was Arrested” by North Point, followed by “Resurrecting” by Elevation Worship. I wrote about the song for Easter two years ago here. It was “Forever” by Kari Jobe and I know a ton of churches still did that song. A powerful response song is “Come to the Altar” by Elevation Worship. Many churches used that this year as a song to follow the message, which is very appropriate as it has lyrics about Christ being risen from the dead.
  2. Signs of the season: Man churches created awesome, colorful, text-rich signs to hold for greeters, parking lot attenders and baptisms.  Signs 2 Welcome signs 2

Baptism signs

3. Next level guest services: With the welcome signs as seen above and the fun transportation for kids as seen below, churches rolled out the red carpet!

Kids ride

4. Intentional return tactics: Realizing that many guests were there for the first-time, many churches gave out invite cards to invite people back for the next week. Remember if you can turn first-time guests into second-time guests, they are 80% more likely to get plugged in and start a relationship with Christ. (Nelson Searcy – Fusion).

Invite to return

  • So get together with your team and review this past Sunday. See what worked, what didn’t work, where you can improve and ideas that you can implement in the future. It’s never too late to start doing things with excellence. Guest services and first impressions matter.
  • If I can help you in any way, contact me here. Let’s reach this nation for Christ!

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I’m so thankful for all the support and love shown the past week for my new book Strange Leadership: 40 Ways to Lead an Innovative Organization. Strange Leadership has been a bestseller on Amazon and is doing great in the Church Leadership category. I’m very excited to see how God uses this book to impact leaders.

I asked a good friend of mine (Jay Thompson) to write a Team Discussion Guide for the book that we would give away to leaders (you can get it on the book website for free). Jay is great at writing discussion questions for small groups and I knew he’d be another great set of eyes and ideas to write the questions for the Team Discussion Guide. He did an amazing job and provided a great resource for leaders.

I was talking with Jay on the phone the other day and he said, “Greg this is not the kind of book you read in one sitting. It’s way too comprehensive and has way too many ideas to ponder and think through. You have to take it a chapter at a time and slowly work your way through the book.” I agree. By the way, that’s why I wanted a Team Discussion Guide. I knew leadership teams would need to slowly go through the book a chapter at a time.

I got a message on Twitter the other day from a pastor who said he was going to read a chapter a day and write a review in about 45 days. That’s great. I’m writing this post to encourage you to go at your own pace and allow God to speak to you through the book.

Strange Leadership has been called “an encyclopedia on innovation.” I think that describes the book well. Nobody would sit down and read straight though an encyclopedia. You would take your time and savor each section or chapter. It may seem strange, but that goes with the territory.

Also, please note: You must read the Introduction of the book – it’s essential. Some say it’s the best chapter of the entire book. This is a book that you need to read completely – the Preface, the Introduction, all 40 chapters and then the Conclusion. They all work together to create an environment where God can speak to you. It may take you a while to complete it, but it will be worth it in the end.

If you haven’t got your copy of the book yet, go here to get it. Thanks and I pray God uses this book to lead you into new ways of doing ministry. Be strange!

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Let me preface what I’m about to write by saying that basic and foundational things like prayer, discipleship and evangelism (having an externally-focused church as I’ve stated before) are all a given. Each church should take the Great Commission seriously and have an emphasis on the “Go” and on the “make disciples”. I start everything with prayer and so please know that what I’m about to discuss is with the above stated things as must-haves and what I consider foundational to a healthy church.

With that being said, let me share with you the “big four” that I look for when I visit a church, secret shop a church. or consult with a church. As the Scriptures encourage us – we should “compel them” to come in.

The big four that I look for when I do a secret shopper are First Impressions, Children’s, Security and Worship. Yes, worship is last and I have listed them in the order that I weigh them.

As many studies have shown us, people make up their mind whether or not they will return, long before the worship service and especially the sermon. Most visitors will know in the first 10 minutes if they will return to your church.

First Impressions 

Let’s start with what I consider to be the most crucial of all ministries at a church. Whether you call it First Impressions, Hospitality or Guest Relations – it matters and is paramount to breaking down walls and making guests feel welcome at your church.

You’ve got 10 minutes.   Somewhere between the parking lot and the children’s center, the ten minutes pass. They should know they matter to us before they hear how much they matter to God.”- Mark Waltz,   Granger

Something I tell all the churches I work with is: “You must be strategic and intentional about breaking down any barriers of intimidation. You must be strategic and intentional about creating warm, welcoming environments.”

Now, I could spend an entire series on just first impressions. This is everything from your online presence (social media like Twitter, Facebook – as well as your website). For example, when I do a secret shopper visit, I create 10-15 pages in my report on just online presence before I ever leave to attend their physical campus.

Once one comes to your physical campus, the real fun begins. First impressions then includes the parking lot, greeters, ushers, and people who greet you at your church’s Welcome or Information Booth. First impressions also include things like smell (your church may stink), signage (your church may be intimidating and confusing for new people), and how your facility is kept up and maintained. All these things play subtle parts in a guest’s first impression of your church and their subconscious.

Children’s Ministry

Maybe I’m biased because I have three young kids, but I believe in having a strong and attractive children’s ministry. A lot of churches target parents in their mid-twenties to mid-forties and the best way to compel them is to offer a children’s ministry so dynamic that kids drag their parents to church.

I’ll dive deeper into the Big 3 that I look for in every children’s ministry in the next chapter, but for now, let me suggest that you make children’s ministry a priority. I’ve seen churches that spent millions on their worship center and have dumpy children’s facilities. I’d never return with my family to churches like that. Show me and your community that kids are important and that you care about partnering with parents to be a help in their spiritual growth. We all know the statistics on the likelihood of people accepting Christ after age 18. Student ministries (children’s through youth) are vital to fulfilling the Great Commission.

Security  

This is probably the most overlooked part of most churches I visit. Most church leaders have never sat down and intentionally and strategically thought through how and why they do security. I wish this wasn’t important and that you didn’t have to have some kind of security presence, but unfortunately, that’s not the case. If there had only been one church shooting, that would be enough. I’m sad to say that several churches have experienced the tragedy of shootings – not to mention molestation and kidnapping.

Bottom-line: If I’m worried about my kids’ safety, I’m not going to enjoy the worship service and I will miss what God wants to do in my heart through the experience of corporate worship.

Security includes everything from people’s cars in the parking lot, to the safety of infants in the nursery, to children’s facilities, check-in and check-out procedures, mentally ill people acting out in the middle of a service, and protecting the senior pastor. Every great church with a well-known senior pastor that I’ve worked with had a body guard standing next to the pastor for his protection. This is not for show or something for rock stars – this is something real and needed to protect that man of God from people that mean to do him harm. When you stand for truth and speak against sin, you become a target for many that live in darkness. If you haven’t done so already, think through every aspect of security in your organization. I just returned from a church in California that had security people covering every single entrance and exit to their children’s ministry. It was a beautiful thing to see and made me feel safe as a parent.

Attractional Worship  

I know there’s a lot of discussion and debate about whether a church should be attractional or missional. I’ve talked extensively about it all over the country. I’m a both/ and person and like for a church to seek to be both, but when it comes to the corporate worship service – I look for an attractional model. Again: COMPEL them to come in. Blow your people and your community away with excellence and an environment that allows the Holy Spirit of God to move.

I never got over Sally Morgenthaler’s book   Worship Evangelism. I think lost people can be moved by witnessing genuine and authentic worship happening. I also know God moves through the preaching of His Word. Please know I’m not talking to just large churches. I work with several small churches. They do  things with excellence and for a small church, blow me away.

Regardless of what size church you have, you should think through worship flow, song selection, authenticity, communication/ preaching and every aspect of what you want people to experience each week when you gather. Are sound, video and lights important? I think so, but you don’t have to have the best of the best to see God move. One of the most special and memorable services we did at Bent Tree when I was there was have a stripped down music set with no technology.

Whether you’re in a school, movie theater, gym, or worship center – you can seek to create an environment where people encounter the Living God.

Please know these are not biblical laws or scriptural requirements. These are just four keys that I look for when I visit a church, and I’ve found over the years that the churches that do these four things well will see God bless their church in amazing ways. Think through each as a team and prayerfully consider how you can do each to the best of your ability.

*** The following is a book excerpt from my latest book Church Leadership Essentials available on Amazon through Rainer Publishing.

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My newsletter went out to thousands of church leaders today. If you don’t currently receive my newsletter, go HERE to sign up.

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I’m continuing my break from blogging and social media, so I thought I’d share some great content from my friend, Tom Harper each day this week. Today’s blog post is terrific. I’m on a journey from a life full of pride to walking humbly in the Spirit. You can read about my confession HERE. Today’s blog is about one’s character and also good tips on what to look for when hiring a potential staff member.

Tom Harper is president of Networld Media Group, a publisher of online trade journals and events for the banking, retail, restaurant and church leadership markets (including the mega-blog www.ChurchCentral.com). He is the author of Leading from the Lions’ Den: Leadership Principles from Every Book of the Bible (B&H).

Last week I was honored to speak at the TurnAround20/20 Conference in Nashville, TN, where I got to meet Tom in person. He graciously offered to provide blog posts for me so I could finish my rest from technology. So enjoy! Here’s Tom’s next blog for this week:

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What does “good character” mean to you? When you want to hire someone with character, what qualities do you look for?

An employee’s character dictates how he or she will act, regardless of circumstances or who’s watching. German poet von Goethe described it this way: “You can easily judge the character of a man by how he treats those who can do nothing for him.”

The Character Training Institute lists 49 character qualities, including attentiveness, availability, boldness, cautiousness, contentment, creativity, decisiveness, deference, diligence, faith, forgiveness, obedience, punctuality and self-control.

Wouldn’t it be great if we could give a character test to current or prospective employees, without them knowing it? I’ve discovered two basic tests in the book of Luke.

1.  The little things test – Luke plainly states that in all things, it’s the little things that reveal who you can trust: “Whoever is faithful in very little is also faithful in much, and whoever is unrighteous in very little is also unrighteous in much” (Luke 16:10).

Let me give you an example. Sean talked way too much in his initial interview. I even counseled him to listen better at the end of our time together. Guess what happened after I hired him? He never shut his mouth! We replaced him with someone who knew more and talked less.

2.  The humiliation test – How people deal with humiliation is a great way to determine what their character is made of.

When I interviewed Nicholas, he humbly described how failures in the past had cost him his job.

He had been jobless for almost a year. As he poured out his heart about how he had changed through the hard lessons of shame and serious introspection, part of me wanted to say, “Yeah, right,” but another part believed his experience and hard knocks perfectly suited him for our company. Something in me – perhaps my tendency to forgive – drove me to try him out.

Nicholas was so grateful for this job that he fought to prove himself. His unfailing loyalty became a major reason for our company’s success. Like Luke’s story of the Prodigal Son returning home after squandering his early inheritance, I will look for more Nicholases who have been humiliated by failure.

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I’ve been at my church for two and 1/2 years. After just “winging it” for the first year, I talked to my friend, Nelson Searcy, and he suggested I read his book Fusion: Turning First-Time Guests into Fully-Engaged Members of Your Church. Now, mind you, many things are discussed in the Fusion book, including first impressions (which is HUGE – you know how much I’ve written about that in the past). I’m just touching on the area of assimilation today.

I first read the summary of the book by one of my sponsors (seen to the right) called Leaders Book Summaries. After I read the summary, I was hooked and I had our entire Lead Team (our Senior Leadership Team) order and read the book. I then ordered copies for my staff at my campus and we read through it together, too. It’s an amazing read and well worth the investment. I highly encourage you to go get the book (paperback or Kindle) HERE. The leaders summary will give you the basics and highlights. The book will give you the full philosophy, principles and strategy for the Fusion concept.

Continue Reading…

This is pure gold from my friend, Scott Williams. I’ve always respected Scott and his wisdom and I try to practice and live out these leadership principles. Scott and I are going to be partnering together to offer more resources for multisite leaders in the near future. For now, watch this:

 

You got to love this! So funny. Classic.