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I was a Campus Pastor at a multisite church for 6 years. After just “winging it” for the first year, I talked to my friend, Nelson Searcy, and he suggested I read his book Fusion: Turning First-Time Guests into Fully-Engaged Members of Your Church. Now, mind you, many things are discussed in the Fusion book, including first impressions (which is HUGE – you know how much I’ve written about that in the past). I’m just touching on the area of assimilation today.

I first read the summary of the book by one of my sponsors (seen to the right) called Leaders Book Summaries. After I read the summary, I was hooked and I had our entire Lead Team (our Senior Leadership Team) order and read the book. I then ordered copies for my staff at my campus and we read through it together, too. It’s an amazing read and well worth the investment. I highly encourage you to go get the book (paperback or Kindle) HERE. The leaders summary will give you the basics and highlights. The book will give you the full philosophy, principles, and strategy for the Fusion concept.

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I was 18 years old and serving my first church. A little church out in the country. My uncle (a veteran minister) was coming to visit and I eagerly awaited his feedback. I was a worship pastor back then and my uncle had been a worship pastor since the 70’s. His words to me? “Walk slowly through the pews.”

I didn’t understand. I had sung well and led the choir and worship without messing up. I had smiled and sweated and given my all. However, my uncle noticed me rushing through the crowd – always busy and heading somewhere to do something. Flying by the people that were gathering to worship. It’s been over twenty years and I still remember that advice.

I try to walk slowly through my church. I try to make eye contact and shake hands and give out hugs. I go out of my way to be accessible and approachable. This has defined me as a pastor. I seek to put people first and realize it’s all about them. This is a chapter in my first book Church Leadership Essentials.

This is why I’m passionate about hospitality. It’s all about people. Always has been. Always will be people. Ministry is about people.

In the last year, I’ve worked with churches where I saw staff members hurrying around past people. One was a frantic children’s minister. The other was a worship leader with other things on his mind.

Take time to notice people, talk to people, and build relationships. Lead Pastors: This goes for you, too. They don’t want to just hear your message, they want to meet you. I cover this in the next to last chapter of my book Secrets of a Secret Shopper.

How is walking slowly through the pews possible? Preparation. Don’t wait until the last minute to get things done. Be prepared and ready for your duties so that you can relax, worship, and enjoy fellowship with God’s people.

So, my two cents to you, my friends: Walk slowly through the halls of church and in the auditorium. Smile. Shake hands. Give hugs. Let your people know you love them.

Hey, friends! Did you know that there is a Facebook group where we talk about everything that happens on a weekend at the local church? There is!

If you serve as a pastor, church staff member (Communications, Children’s, worship, guest services, first impressions, hospitality – or even on the security team) – this is a great place to share best practices, ask questions, and learn.

Go HERE to join in the discussion. Remember – this week could very well be someone’s first Sunday at your church. LOVE and SERVE them well.

  • And if you haven’t already, go sign-up for the first annual First Impressions Conference. It’s May 1-3 and it’s all online (no travel). Check out the speakers, sessions, and the schedule is posted at the bottom of the website. See you in May!

*** And just for readers of this blog: Use coupon code GREGATKINSON when you check out and save 20% off conference registration. Put the code in right under the word “Tickets.”