First Impressions and Church Guest Experience Podcasts

First Impressions and Church Guest Experience Podcasts

Hello, friends. I’ve had the honor of being on several podcasts over the years. Recently, I was a guest on some great podcasts where we discussed my books The Hospitality Ministry Handbook for Volunteers and my bestselling book Secrets of a Secret Shopper.   I...

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Did you know you listen every day with your eyes just as much as your ears? I listen every day as I read through Twitter posts, Facebook statuses, Instagram pictures, people watching, etc. Listening is an art, but it helps to approach it like a science. I follow a...