In the last 4 visits of doing my secret shopper/mystery worshiper service for churches I’ve done it for:
- A new church plant of 60 people
- A small town church that reaches 1600 people on a Sunday
- A church that reaches 3000 on a Sunday
- A church that reaches over 13,000 on a weekend
From 60 people to 13,000, there are similarities and huge differences. One thing remains the same: the people I help care about reaching more people for Christ. They know that you don’t get a second chance to make a first impression and they take action steps to improve their first impression.
People will determine whether or not they will return to your church within the first 10 minutes of arriving. What are you doing to reach them?