5 Ways to Improve As an Active Listener

Let me say up front that this post is longer than usual, but if you read it all and truly wrestle with it, you’ll be a better leader and your family and congregation will thank you for it. Let’s dive in! Communication is key to being an effective leader...

Now that Easter is Over

Now that Easter is behind you, it’s time to take your Guest Services to a whole new level. Let’s create, build, and reinforce a culture of hospitality. Join us in 2 weeks for the May 7-9 First Impressions Conference. You’ll learn from the leading...

3 Ways to Still Have a Team After Easter

So here we are – less than three weeks away from the biggest Sunday of the year. I just left a planning meeting with the worship pastor at my home church. We were talking about ways to turn first-time guests into second-time guests. We brainstormed about setting up a...

My Fall Travel Schedule – Will I See You?

I love taking online relationships and going to the next level by meeting in person and even breaking bread. This is one of the joys of travel. I’ve had several meetups this year and am looking forward to more! I announce national meetups, giveaways, and links...

Quick Keys to Effective Communication for Pastors

Here’s something fun: Ask your child, wife, staff member, deacon, elder, small group teacher: What did I speak on 3 weeks ago?…2 weeks ago?…this past weekend? Ouch! Maybe that isn’t so fun. Why do their answers sting so much? Because, as communicators,...

Listen

Did you know you listen every day with your eyes just as much as your ears? I listen every day as I read through Twitter posts, Facebook statuses, Instagram pictures, people watching, etc. Listening is an art, but it helps to approach it like a science. I follow a...