FREE COVID-19 Christmas Resources

Hi. I hope you’re doing well. I’m not going to lie to you. COVID-19 is on the rise and is the highest it’s ever been. This Christmas is going to be the most unique Christmas we’ve ever experienced.

Some churches have canceled in-person services and gone back online-only (I, personally, think that’s the right call). Some are doing a hybrid approach.

We at the First Impressions Conferencealong with one of our speakers, Ben Stapley of Christ Fellowship Miami, have put together a FREE COVID Christmas Resource Kit for you to help you and your team prepare for what’s sure to be the most unprecedented Christmas we’ve ever experienced as the Big “C” Church.

Go HERE to download your FREE resource. No strings attached. Enjoy!

Thanks and happy holidays!– Greg Atkinson, Founder Worship Impressions & First Impressions Conference

 

 

*** Again: Download your FREE resource list HERE.

Mix it Up this Christmas Going Old School – Lessons and Carols

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I’m starting out this holiday season with something Christmas themed this week and throwing a free resource your way. I’ve got a great resource for you pastors and worship leaders. I compiled a Lessons and Carols service that you can use with ease. Just follow the script and have a complete service put together for you. You can download it HERE for free.

Ever think about shaking things up? Doing Christmas totally different this year? Think again. Many years ago our church staff, driven by my idea, decided to go totally contemporary at our three Christmas Eve services. I was tired of the traditional Christmas service and thought we should rock out this year and do new arrangements of Christmas carols, led by our full band. It looked great on paper. What happened that night broke my heart.¦

As a worship pastor, my heart’s desire was to see people, young and old, connect with God during our corporate worship. I don’t care about being cool or slick; I want Christ to be honored and hearts to be changed. Please know that our band did “rock out.” We played our hearts out and played well. Quality was not the issue – you could have recorded us and played it on the radio. What broke my heart was the spirit in the room and the looks on the faces in the congregation.

As I was leading the songs and looking out at the people, it hit me as loud and clear as could be: this is not what people want on Christmas Eve. We are pretty contemporary and edgy 51 weeks out of the year, but on Christmas, people really want to sing traditional carols in a classic setting. I noticed a lot of people had family that had come to town for the holiday. Grandpa and Grandma, Uncles and Aunts, Cousins, etc. that hadn’t been to church in 20 years; these are the people that I was looking out at.

The next year I decided we would do a very traditional “Lessons and Carols” service. I looked at examples from all over and then put together our own service. It was a total success. From young children singing with their parents to parents singing beside the Grandparents, everyone participated and the looks on the faces and spirit in the room were totally different – in a good way! I was so amazed at the response and how much people enjoyed the service (which can be done on a Sunday morning or night, not just Christmas Eve) that I wanted to pass on our service for you to use as a launching pad. Please take this sample “Lessons and Carols” service and make it your own.

If you’ve done the modern Christmas thing for several years (like we did last year with glow sticks instead of candles), try this to mix things up and allow your congregation and the children of your church to experience an old-fashioned Christmas worship experience.

Thanks and happy holidays!

The First Impressions Workshop featuring Greg Atkinson

Join First Impressions Conference Founder Greg Atkinson as he teaches you how to lead first impressions in the new normal. Greg discusses the Post-COVID Church and how to welcome guests in the new reality.

Sign up here for access. http://firstimpressionsworkshop.com/

 

First Impressions and Church Guest Experience Podcasts

Hello, friends. I’ve had the honor of being on several podcasts over the years. Recently, I was a guest on some great podcasts where we discussed my books The Hospitality Ministry Handbook for Volunteers and my bestselling book Secrets of a Secret Shopper.  

I realized that I haven’t told you all about them, so I wanted to post them here for you to check out.

I’m in the process of recording several more, so stay tuned for updates.

For now, give these a listen!

Greg Atkinson Launches The Church Secret Shopper Certification

Greg Atkinson is a bestselling author, speaker, pastor, coach, and consultant who has worked with churches of all sizes, including some of the largest and fastest-growing churches in the country, as well as organizations such as Josh McDowell Ministries. Greg is considered an expert in church guest experience, first impressions, hospitality, guest services, and worship.

Greg has produced worship services for three mega-churches, served on Worship & Arts staffs, and been a pastor – serving the local church for the last 26 years. Greg also produced several large conferences including Leadership Network’s Innovation3 Conference, Catalyst Dallas, and the Rebecca St. James’s SHE Conference.

Greg was selected as one of the Top 30 Christian Leaders to follow on Twitter in 2017, 2018, 2019, and 2020. To read the list featuring leaders like Dan Cathy, Andy Stanley, Craig Groeschel, Ravi Zacharias, Bob Goff, Russel Wilson, David Carr, LifeWay, Tim Tebow, Brian Houston, The Gospel Coalition, Dr. Sam Chand, Chris Brown, Frank Bealer, and others – go HERE.

Greg’s blog was also selected as one of the Top 35 Blogs Christian Leaders Need to Read in 2018, 2019, and again in 2020. His blog is listed with ChurchLeaders.com, Pastors.com, Michael Hyatt’s blog, and others. You can read the list HERE.

Greg has spoken at numerous colleges, seminaries, and conferences all over North America, including teaching “Intro to Praise and Worship” at Dallas Theological Seminary from 2005 to 2007. Greg has trained several church staff teams, including full-time staff at Saddleback Church and Prestonwood Baptist Church.

Greg is a contributor to many magazines and websites, including ExPastors.com, Rick Warren’s Ministry Toolbox Newsletter, Pastors.com, ChurchLeaders.com, Outreach Magazine, Relevant Magazine, Christianity Today, Leadership Journal, XPastors.org, Catalyst, FaithVillage.com, Preaching Magazine, ChurchCentral.com and Leadership Network.

You can hear Greg speak on the subject of first impressions on various podcasts here: https://gregatkinson.com/first-impressions-podcasts-greg-atkinson-church-secret-shopper/

Greg started and leads the Weekend Worship and Guest Services Facebook group. Currently, it is a thriving community of 15,000 church leaders from around the world. You can join here: https://www.facebook.com/groups/worshipandguestservices/

Greg also leads the Church Assimilation and Next Steps Facebook group, currently boasting 5000 church leaders.

Greg is a coach and consultant – specializing in areas such as first impressions (also called hospitality or guest services), leadership, and the entire worship experience. Greg is a member of the Forbes Coaching Council and a Forbes featured contributor.

Greg has been a professional secret shopper for several aspects of the hospitality industry, including restaurants, hotels, and various forms of travel.

Greg is the Founder of the First Impressions Conference – the annual event featuring the leading voices for first impressions and guest services from around the world.

Greg is also the Founder of  Worship Impressions – a professional church secret shopper service. Greg has worked hard over the last two decades to build this consulting brand and reputation of a solid ministry to the local church. Greg specializes in church guest experience, first impressions, hospitality, worship, and production.

HERE’S THE BIG NEWS:

For years I have been asked to train leaders to be secret shoppers. I literally wrote the book on it and thought that would be good enough, but over time, the demand for hands-on training and mentoring has increased. So, I’m going to offer a secret shopper certification and train people myself.

If you’d like information, sign-up here: http://secretshopper.church/

NOTE: Like any certification, this will not be cheap. The book is cheap. 😉 If I’m going to invest in you and endorse you, you’re going to have to earn it. I look forward to hearing from you.

Greg Atkinson Knows Church Guest Experience

Someone recently interviewed me and asked me what I do. I thought I would state it plainly here on my blog again. I’m still coaching and consulting – yes, even in this crazy 2020 year.

Greg Atkinson and the team at Worship Impressions specialize in church guest experience. From the basic church secret shopper or mystery worshiper weekend experience to online presence evaluations to coaching and training – we do it all and stand ready to serve you.

I’ve recently partnered with a company and offer all kinds of services including renovation, AVL, signage, platform design, and more.

Greg Atkinson has been considered an expert in church guest experience, guest services, first impressions, hospitality, worship, and overall church leadership. You can read more about him HERE.

Interested in hiring Greg? Contact Greg by filling out the GET STARTED form (found at the top of his business website).

And be sure to check out the fourth all-new: First Impressions Conference featuring a killer lineup of over 100 speakers.

Did you know you can interact with me and nearly 15,000 church leaders from around the world? You can join us at http://guestexperience.church/

Also, we have a brand new group focused on assimilation and helping guests take their next steps. You can join us at https://www.facebook.com/groups/churchassimilation/

Weekend Worship, Guest Services, Church Guest Experience, and the First Impressions Conference

Hey, friends! Did you know that there is a Facebook group where we talk about everything that happens on a weekend at the local church? There is!

If you serve as a pastor, church staff member (Communications, Children’s, worship, guest services, church guest experience, first impressions, hospitality – or even on the security team) – this is a great place to share best practices, ask questions, and learn.

Go HERE to join in the discussion with nearly 15,000 other church leaders from around the world! Remember – this week could very well be someone’s first Sunday at your church. LOVE and SERVE them well.

  • And if you haven’t already, go sign-up for the fourth First Impressions Conference. It’s November 4-6, and it’s all online (no travel). Featuring over 100 speakers. You’ve got to see this killer church guest experience and first impressions lineup featuring bestselling authors, pastors, practitioners, thought leaders, and church communications specialists.
  • See you in November! Register now for half off with the Early Bird discount. https://firstimpressionsconference.com/

 

10 Questions to Ask Your Congregation Before You Reopen

“When can we reopen our church?” That is the question that keeps getting asked. I want to help you make an informed decision.

Pastor Judah Smith recently said that now is a great time to survey your congregation. We wholeheartedly agree. Our fear is that church leaders and pastors may be assuming things that their people aren’t thinking or on the same page with. 

What if you have a church of 500 people but when you reopen the doors only 100 show up? What if all 500 show up, but your Governor has put social distancing guidelines and maximum occupancy numbers in place?

What if it takes 50 volunteers to pull off a Sunday, but only 10 return? 

What are you going to do about children’s ministry? How will you keep them safe?

Who is going to completely sanitize the church? How will that be communicated to the congregation? 

Will you be adding services? Will you be roping off seats and dividing up sections of the auditorium for seating?

What about the drive-in church? Many churches are talking about starting back outside (drive-in) first before going back inside the church building?

Will you continue to live stream and do all the online church stuff you’ve been doing the past month? 

Will you continue to pass the offering plate? How will you handle giving? Are you adding giving boxes and continuing to encourage online giving?

How will you celebrate Mother’s Day? 

These are things that must be thought through and discussed as church leaders.

Here are some sample questions for your congregational survey to get you thinking. Use whatever works best in your context:

 

  1. When is the soonest you would consider coming back to the church building?
  2. Would you come if we had a drive-in service?
  3. Do you expect the church to provide you a mask?
  4. If you volunteer, are you planning to volunteer in the same spot if we reopen?
  5. If you have kids, will you be putting your kids in children’s ministry?
  6. Do you want the church to serve coffee and refreshments? (If you used to)
  7. When churches resume worship services in their facilities, will you be more likely to attend services in person, or online?
  8. In the last 6 weeks, how many times have you watched services online?
  9. How many times a month do you typically attend church?
  10. Have you ever given online to our church?
  11. Are you comfortable with us passing the offering plate?
  12. Are you comfortable with us serving Communion?
  13. Are you in favor of us rolling out house churches/small groups of 10 people to get back to meeting together physically until it is safe to do so at our full size?

Survey creation and sharing options:

SurveyMonkey.com

Google forms

Gravity form

JotForm

Formstack

Typeform.com

Your church’s ChMS (Example: FaithTeams, Tithely, Rock, Planning Center, CCB, Fellowship One, etc.)

 

SO… When you do decide to open up, here are some great resources like hand sanitizer stations from my friends at Outreach.

 

Articles and resources for consideration as you make these decisions:

 

https://www.whitehouse.gov/openingamerica/

 

https://www.aei.org/research-products/report/national-coronavirus-response-a-road-map-to-reopening/

 

https://www.linkedin.com/pulse/church-after-quarantine-5-strategic-questions-help-your-ted-vaughn/

 

https://kenbraddy.com/2020/04/18/20-questions-your-church-should-answer-before-people-return/

 

24 More Questions the Church Should Ask Before People Return

 

https://www.tnbaptist.org/reopen

 

https://www.columbiametro.org/relaunching-your-congregation/

 

https://medium.com/@pastorbrandonweddle/how-to-re-open-your-church-after-covid-19-bd10ad5b2fd6

 

https://www.christianitytoday.com/edstetzer/2020/april/what-relaunching-church-might-look-like-over-next-312-month.html

 

https://www.ministrytogether.com/what-to-do-now-as-we-enter-coronavirus-phase-2/

 

https://www.vanderbloemen.com/reopening-church

 

https://www.vanderbloemen.com/blog/reopening-the-church-after-covid19

 

https://malphursgroup.com/ready-to-reopen-church-checklist/

 

https://www.smartchurchsolutions.com/blog/church-facility-re-opening-checklist

 

https://stateofthechurch.com/churchpulseweekly

 

*** For a free downloadable PDF of this resource along with tons of other resources for the Church and Coronavirus (including free webinars), join the Weekend Worship and Guest Services Facebook group and join the discussion of 13,000 church leaders from around the world sharing resources. You can join for free HERE.

SO… When you do decide to open up, here are some great resources like hand sanitizer stations and face masks from my friends at Outreach.

*** If you’d like a downloadable copy of this resource of top questions to ask to pass out to your leadership team, click HERE.

How Your Church’s Website Homepage Should Look

For well over a decade I’ve evaluated church’s online presence across North America. For over 200 churches, I’ve critiqued their social media and website and given them feedback – all without having to get on an airplane. If you’d like to hire me to evaluate your church’s online presence like I talked about on Carey Nieuwhof’s podcast, go HERE to get more details.

However, many of the things that I looked for and advised are no longer relevant. For example, people don’t need to see a homepage with service times and directions like I’ve always advised. They don’t need to see an “I’m New” or “What to Expect” or “Plan Your Visit” button.

Now, in the midst of the Coronavirus, you should have an overhaul of your church’s homepage.

Here’s what people need to see when they go to your church’s website:

  • Online services (You should have your messages/services playing on your home page).
  • Online small groups
  • Online giving
  • Links to social media (Facebook and YouTube)
  • Daily Devotionals (if you do them)
  • Links to what you’re doing in your community

Here are some great churches for you to get inspiration from:

PRO-TIP: You don’t have to stream your service once a week (Sunday at 11am for example). You can have multiple services play throughout the week. As a matter of fact, you could be delivering online content to your people daily. Set up your service to play on-demand!

BONUS: Also, why not do daily devotionals? Why not use an online connection card like my friends at Vous Church? Get creative.

SPECIAL SHOUT OUT AND RECOGNITION TO MY FRIENDS AT ACCESS CHURCH THAT I CONSULTED WITH: https://couch.church/

I’ve been saying: “Digital = Daily” – Greg Atkinson

 

*** Since I’m grounded and not traveling like I normally do for secret shopper consultations, I can do more of my Package Three (online presence evaluations). I can evaluate your church’s social media, website, and online service. If this is something that interests you, go HERE for more details.

*** Looking to start using a true ChMS/church database with online giving built-in? Have you seen that FaithTeams is offering a FREE 60-day trial due to the Covid virus? Sign-up HERE.

*** My small church plant got up-and-going in minutes with our online giving through Tithe.ly. Here’s my link to them.

 

HAPPY EASTER!

  • Here are some essential and insightful thoughts from my friend Carey Nieuwhof about this first all digital Easter. Check them out HERE.
  • Here are all kinds of FREE Easter resources from Life.Church HERE.

The One Thing You Must Do this Easter

CCV-Communication-Card

We all come from different tribes, denominations, styles of music and sizes small to large. The one thing churches of all kind have in common on a day as huge as Easter is wanting to turn first-time guests into second-time guests. How do you do that?

One tool that I’ve used well over the years and highly recommend is having some sort of response card, info card, communication card or connection card – whatever you want to call it.

You can put these in the seats, in the bulletin or hand them out as people walk in. You can collect them in a variety of ways: Have the guests put them in the offering plate, or have the guests take them to a connection or collection area.

You can see a higher response rate by offering a free gift for people that turn them in at the designated area. Some churches give away books and some give away coffee mugs.

The point is to collect as many responses and connection cards as you can. Please have a circle or box that they can check off that reads “First-time Guest.” Also, good to ask is, “How did you hear about us?” Also, have boxes for people to check off if they made a decision for Christ. Also good is space for people to share prayer requests.

What you do with the card once it’s turned in (what you do post-Easter) is key. As I’ve said before, “Assimilation is an often overlooked or under-appreciated part of church ministry.”

You can read all about how I did assimilation at a church where I was a Campus Pastor at HERE.

Don’t have a Connection Card? Don’t know where to start? I created this sample pack (which has editable files) for you and your church.

Go here to download this resource for free!

I hope you guys have an incredible and productive week and may you see much fruit this Easter season!